Returns & Exchanges
At OMHU, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for items in their original condition and packaging. If your purchase isn't a perfect fit for your space, we are here to help simplify the return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original OMHU packaging to ensure they are protected during transit and remain eligible for a full refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return box.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.